Want to receive promotions and rewards from your favorite restaurants? Add your favorite restaurants to your Mobile Hostess account to start collecting promotions and rewards based on how often you frequent your favorites! You can have your promotions sent to your cell phone, email or to your Mobile Hostess inbox.

If you like sites like Yelp!, CitySearch and Zagat, you’ll really enjoy Mobile Hostess’ peer-to-peer review system. Mobile Hostess keeps track of each of your restaurant visits and sends a reminder to leave feedback after each visit.

The difference between Mobile Hostess’ feedback system and other review sites is that reviews are tied to a digital receipt that contains date/time visited, waiter number and your order. By attaching all of this information to a customer’s review, restaurant owners can reward or take corrective action to improve the quality of their service.

While Mobile Hostess has a huge online presence, all the magic happens at the hostess stand. Customers will scan their Mobile Hostess rewards card at the hostess stand and instantly be placed in the queue.

The guest wait management system’s user interface is very simple to understand and makes managing a wait list incredibly easy. After the guest has swiped their card, the hostess can notify the guest by selecting their name and hitting the notify button. An SMS will be sent to the guest notifying them of their open table and they will automatically be removed from the list once they check back in.

Being able to identify a guests at the hostess stand allows Mobile Hostess to provide guests with digital receipts, allows the restaurants to recognize customer preferences, and gives restaurants the opportunity to reward frequent diners. By creating a guest recognition system, restaurant staff will be able improve their customer service increasing the chance of return visits.

Paging guests through SMS will completely replace those tacky restaurant pagers and give customers the option to choose where they want to wait for their table. SMS paging gives customers unlimited range to be paged by the host. This feature will allow customers to take advantage of nearby attractions such as shopping malls instead of waiting in a packed lobby.

With the Mobile Hostess Campaign Manager, restaurant owners can easily keep in touch with guests by sending them promotions and updates. If restaurants want to reward frequent diners, they can adjust their settings to send promotions based on how many times a customer has visited their restaurant within a customized time frame. The Campaign Manager is an essential customer retention tool and great way to advertise promotions to new and frequent customers.

Track the effectiveness of your campaigns and understand more about your customers. The Mobile Hostess ROI tools let restaurant owners track how many people are receiving and utilizing their promotions. Tracking the effectiveness of promotions will allow restaurant owners to experiment with different promotional techniques and understand what appeals to their customers.

Restaurant owners will also get access to (non-customer specific) demographic and geographic customer information. Constantly understanding who and where your customer base is coming from can be very important in diversifying and updating your business.